skygen usa summit 2019 presentations

powering connections in the healthcare ecosystem

This keynote session presented by Ryan Howells, a principal at Leavitt Partners, explored the critical technology trends affecting payers across their dental, vision, and medical lines of business.


trends and innovations in the commercial benefits marketplace

This keynote session by Chris Chan, Founder, Purple Light Idea Factory, discussed the latest trends and innovations in commercial benefits, and how these trends and innovations will impact health plan strategies for member experiences, engagement and health management. Please contact Chris directly at to access his presentation.

Dental Industry Landscape

Jerry Berggren, Director of Research and Information, NADP, discussed the dental benefits marketplace, highlighting key trends in enrollment and premiums, consumer and group purchaser attitudes, future trends, and potential legislative and regulatory impacts on the dental benefits marketplace.

The presentation is available to NADP members at For non-members, please contact Jerry at:

Jerry Berggren
Director of Research & Information
National Association of Dental Plans
12700 Park Central Dr, Ste 400
Dallas, TX 75251-1529
Phone 972-458-6998 x113 / Fax 972-458-2258 /


Trends in the vision landscape

Julian Roberts, Executive Director of the National Association of Vision Care Plans (NAVCP), highlighted federal vision care policy making and the new congressional, state legislative and regulatory activity that could impact consumer access to affordable vision insurance and benefits as well as other key industry trends.


medicaid landscape trends

In her presentation, Principal Consultant and Senior Director, HMS Advisory Services, Heidi Robbins-Brown, examined how to successfully navigate the medicaid ecosystem.


Analytics, AI and CX: strategies for customer-centricity and personalized experiences in healthcare

In her keynote, Arielle Trzcinski, Senior Analyst, Forrester, discussed why new customer experience (CX) metrics, virtual care, and artificial intelligence (AI) will be important healthcare investments for your organization in 2019.


Raising the bar: powering network peformance with provider analytics

Marcel Tetzlaff, Vice President, Provider Experience & Dental Benefits Management at SKYGEN USA, discussed how harnessing provider data can help lower costs and increase satisfaction.


Bridging medical and dental: value-based showcase

In her presentation, Kate Grohall, Vice President, Value Based Solutions, Holista Health, discussed how they deliver health benefits with innovative, technology-enabled solutions that drive down the total cost of care while promoting better outcomes.



Lisa Sweeney, Executive Director, SKYGEN International Foundation highlighted the tremendous impact the Foundation has made in its first year of operation.