JW Marriot



Monday, April 8th

8:00 AM - 3:30 PM

check in & Networking Opportunities

Optional 18-holes of Golf or Spa Excursion available at a discounted rate

4:00 pM - 6:35 PM

General Session

Trailblazer Ballrooms A & B


4:00 PM - 4:45 PM SKYGEN USA welcomes you
  • Craig Kasten, CEO and Managing Partner, SKYGEN USA
  • Greg Borca, Co-Founder, SKYGEN USA

4:45 PM - 5:30 PM product and innovation roadmaps 
  • Darrin Haehle, Chief Technology Officer, SKYGEN USA
  • Michelle Spencer, Chief Innovation Officer, SKYGEN USA
  • Kyle KoltzSenior Vice President, Third Party Administration Operations, SKYGEN USA

5:30 PM - 6:35 PM keynote: powering connections in the healthcare ecosystem

In this keynote presentation, Ryan Howells, a principal at Leavitt Partners, will explore the critical technology trends affecting payers across their dental, vision, and medical lines of business. He will offer strategies and success stories for how both commercial and government payers can take advantage of digital technology and actionable analytics to successfully adapt and pivot with changing business, while also allowing members and providers to better engage toward better health and lower costs.

  • Ryan Howells, Principal, Leavitt Partners
7:00 pm - 9:30 PM



  • Whisky tasting

Tuesday, april 9

7:00 Am - 8:00 AM

Breakfast & Partner Presentation


Sponsored by



8:00 am - 10:15 am

General Session

Trailblazer Ballrooms A & B


8:00 AM - 8:15 AM WELCOME 
  • Lance Stewart, Chief Growth and Marketing Officer, SKYGEN USA


With the average annual healthcare premium for family coverage increasing 20% since 2013, employers are looking for ways to increase benefit value by improving affordability, access, and outcomes. Mr. Chan’s keynote will provide an interactive presentation on the latest trends and innovations in commercial benefits, and a look at how these trends and innovations will impact health plan strategies for member experiences, engagement, and health management.

  • Chris Chan, Founder, Purple Light Idea Factory (Former Lead Innovation Imagineer at Mercer's Health Innovation LABS)


10:00 AM - 10:15 AM break


10:15 am - 11:30 am

line of business / industry trends

Trailblazer Ballrooms A & B


10:15 AM - 10:40 aM dental landscape

Jerry Berggren, Director of Research and Information, will discuss the dental benefits market by highlighting key trends in enrollment and premiums, consumer and group purchaser attitudes, what to expect for the future, and potential legislative and regulatory impacts to the dental benefits market.

  • Jerry Berggren, Director of Research and Information, NADP

10:40 aM - 11:05 aM vision landscape

Julian Roberts, Executive Director of the National Association of Vision Care Plans (NAVCP), will highlight federal vision care policy making and the new Congress, state legislative and regulatory activity that could impact consumer access to affordable vision insurance and benefits and other key industry trends. 

  • Julian Roberts, Executive Director, NAVCP & NASHO

11:10 aM - 11:30 aM medicaid landscape
  • Heidi Robbins-Brown, JD, Principal Consultant and Senior Director, HMS Advisory Services


11:30 aM - 12:15 PM

client panel - winning in specialty benefits

Trailblazer Ballrooms A & B


12:15 PM - 1:15 PM


trailblazer c on the terrace


1:15 PM - 2:15 PM

skygen usa solution showcase and roadmaps

Trailblazer Ballrooms A & B


Key features of SKYGEN USA enterprise system for dental and vision benefit administration.

Session topics:
Single software platform for multiples lines of business
Realizing Value from Reimbursement Schedules
Getting Real with Provider Data Management
Decide with Data
Automating Flexibility
Vision platform powers a complex eye care supply chain
Future-proof your digital strategy with standardized APIs


2:30 Pm - 4:00 PM





INDUSTRY round table

Founder's round table
4:00 PM - 7:00 PM


Networking Opportunities

Optional Golf or Spa Excursion available at a discounted rate

7:00 Pm - 10:00 PM

reception and Dinner

northern lights terrace

Wednesday, april 10

7:30 am - 8:30 am

Breakfast & Partner Presentation

trailblazer c

Sponsored by



8:30 am - 12:00 pm

General Session

Trailblazer Ballrooms A & B


8:30 AM - 9:30 AM KEYNOTE: Analytics, AI and CX: Strategies for Customer-Centricity and Personalized Experiences in Healthcare

Healthcare payers must engage their constituent stakeholders to survive disruption from new competition and continuing market consolidation taking place in both commercial and government programs. New customer experience (CX) metrics, virtual care, and artificial intelligence (AI) will top healthcare investments for 2019. In this SKYGEN speaking engagement, you’ll hear from guest speaker, Forrester’s Arielle Trzcinski, on why these capabilities will be imperative in the coming year for your organization.

  • Arielle Trzcinski, Senior Analyst, Forrester

9:30 AM - 10:15 AM Making the Right Connections: Leveraging Data to Improve Whole Person Health

This session will examine how to share data between ancillary and medical care and benefits to improve overall member management and drive whole person health.

  • Russ Zimprich, Director, Strategy, Innovation and Corporate Development, SKYGEN USA
  • Chuck Chekuri, Director, Data Science, SKYGEN USA
  • Dawn Weimar, RN, Client Experience Executive, SKYGEN USA
  • Kimberly Anderson, DDS, Dental Director, SKYGEN USA

10:15 AM - 10:30 AM break

10:30 AM - 11:00 AM Raising the Bar: Powering Network Performance with Provider Analytics

11:00 AM - 11:30 AM KEYNOTE: value-based in specialty benefits
  • Jeff Meyerhofer, President, Bundled Payment Solutions, UnitedHealthcare
  • Brandy Rivera, VP of Network and Government Operations, UnitedHealthcare

11:30 AM - 11:50 AM Skygen usa / holista value-based showcase
  • Kate Grohall, Vice President, Value Based Solutions, HOLISTA

11:50 AM - 12:00 pM thank you and adjourn
  • Craig Kasten, CEO and Managing Partner, SKYGEN USA
  • Greg Borca, Co-Founder, SKYGEN USA